During the course of employment, an
employee may not avoid from facing an ethical problem. These problems often
arise when an employee is ethically required to take an action that may
conflict with one’s self-interests or undue influence by others. In fact, in
Taylor Johnson’s case, where there is an ethical dilemma arising as it is
required Taylor whether to act morally and ethically against his manager or to advocate
for his job security. Therefore, the report will outline 6 steps in ethical
conducts to assist Taylor in resolving the ethical dilemma by pursuing an optimal
solution that is in compliance with the Code of Ethics for Professional
Accountants (APES 110).
DISCUSSION
Step 1: Obtain
the relevant facts.
·
Taylor Johnson is
a new employee of Australian Whitegoods (AW), and he is responsible to prepare
and reconcile monthly management accounts
·
AW is owned by
World Whitegoods Limited (WW)
·
AW has made good
profits for the past 3 years; however, it has dropped in profit margin for the last
6 months
·
AW’s net margin
is below the WW’s benchmark. Rumours of selling/closing bad subsidiaries, like
AW
·
Taylor’s reports
are reviewed by Geraldine; then Taylor sends the reports to WW with the
attachment of Geraldine’s comments
·
AW’s manager, Geraldine
instructed Taylor to:
Ø Recognise $1m sales in July for June
Ø Extend depreciation of conveyor belt from 10
to 15 years, to reduce depreciation charge
·
WW has set accounting
policies, Taylor cannot make adjustments without informing WW
·
If Taylor did not
follow Geraldine’s instruction, he would be fired.
Step 2: Identify
ethical issues from the facts.
Taylor has been instructed by his manager –
Geraldine, to make two unreasonable adjustments regarding of the conveyor belts’
depreciations, and future sales in July. If he did not follow the instructions,
he would lose his new job. What should Taylor do to solve this ethical dilemma?
If Taylor follows Geraldine’s instruction, he
will breach the code of ethical conducts, such as APES 110-110 Integrity,
110-120 Objectives and 110-150 Professional behaviour.
Integrity: Members must be straightforward and honest,
and practise fair dealings in their professional relationships. In Taylor’s
case, he believes that it is reasonable to inform WW before making any adjustments,
which are not compliable with the WW’s accounting policies. Therefore, if
Taylor follows Geraldine’s instruction to bring forward the revenue from July
to June, and reduce the depreciation rate of the conveyor belt, without
informing the WW; he will fail to comply with the APES 110-110.
Objectivity: All members
have an obligation of not to compromise their professional or business judgment
due to bias, conflict of interest or the undue influence of others. Taylor has
been threatened by Geraldine regarding of his job security, and forced to
follow Geraldine’s instruction. If Taylor adheres to Geraldine, he will secure
the job as a result. Nevertheless, it is a violation of the objectivity of the
code of ethical conducts (APES 110-120) as Taylor is making a profession
judgment because of the undue influence of Geraldine.
Professional
Behaviour: Members
are required to be compliant with relevant laws and regulations and avoid any
actions or omissions that may bring discredit to the profession. This comprises
actions or omissions which a reasonable and informed third party, having
knowledge of all relevant information, would conclude negatively affect the good
reputation of the profession. In this scenario, if Taylor agreed to make the
required adjustments of the conveyor belts’ depreciation and the unearned
revenue without informing the WW, he would lose creditability in his profession
and even ruin his professional career if the WW revealed the adjustments.
Therefore, Taylor will fail to comply with the APES110-150 Professional
Behaviour, if he agrees on Geraldine’s favour.
Step 3: Determine who is affected by the
outcome of the dilemma.
Taylor Johnson:
·
Adjustments
made: This will breach the code of ethics,
but secure his job for a short-term until the problems are revealed eventually.
Then, he will lose creditability in his profession, and even his job.
·
Adjustments
not made: He may lose the job, but he has
ethically and morally acted as a profession in compliance with the code of
ethics.
Geraldine:
Geraldine would face a risk of losing
his position as a manager in AW as if the matter was revealed by the WW. As a
consequence, this will ruin his career development.
Australian Whitegoods
Pty Limited:
AW would continue its operation if the
WW did not find the adjustments. Nevertheless, the WW would eventually find out
the unreasonable adjustments, and it would sell off or close down the
under-performing subsidiary – AW. Even if the adjustments are not made, the AW
also has to face a risk of being closed down or sold off as it has performed
badly for the last 6 months
World Whitegoods
Limited:
·
Adjustments
made: if the matters were revealed, this
would negatively impact on WW’s image as WW did not have a good internal
control to monitor its subsidiaries’ performance.
·
Adjustments
not made: the WW is able to review the AW’s
actual performance. AW’s losses may decrease the total profit margin of the WW,
and its overall performance.
50 full time
employees and casual salespersons:
·
Adjustments
made: AW will still show its positive
profit margin, however, it is likely that the WW will unveil the problem, and evaluate
the AW’s performance below the WW’s benchmark for its subsidiaries. As the
result, AW will be put in a risk of being closed down or sold off, and all 50
full-time staff, and some other casual employees will be laid off as a
consequence.
·
Adjustment
not made: WW will discover the problem by reviewing
AW’s financial reports. As a result, WW may lay off all the employees of AW, or
all the staff could secure their jobs if AW was sold off.
Step 4 & 5:
Identify the alternatives available and likely consequences of each
alternative.
·
Just follow Geraldine’s instruction:
Taylor: He has breached the APES 110 -110,120, 150, as he did not act fairly
towards his professions, and has been influenced by Geraldine; and as mentioned
in step 2, he would also breach the objectivity of the code of ethics.
Additionally, the misstatements may be discovered subsequently and Taylor may
lose creditability in his professional relationships.
Geraldine: He would be punished by WW’s management as if the adjustments were
revealed.
Australian Whitegoods Pty Limited & 50 full-time staff,
and some casual: WW
may sell off or close AW down, which would result in all the staff losing their
jobs.
·
Refuse to make the adjustments:
If Taylor refuses Geraldine’s instruction, he will lose his current job.
However, he has acted ethically and morally in accordance with the code of
professional ethics.
·
Quit the job himself and send a resignation letter to ASIC
If Taylor quits, he will likely miss out some potentially valuable
experiences in public accounting firms. Nonetheless, he does not breach the
code of professional ethics.
·
Inform the WW’s management about Geraldine’s instruction:
Taylor: The WW’s top management will appreciate for Taylor’s attempt to act ethically, or they would think Taylor has bypassed Geraldine’s authority , and informed them without having discussed with Geraldine.
Taylor: The WW’s top management will appreciate for Taylor’s attempt to act ethically, or they would think Taylor has bypassed Geraldine’s authority , and informed them without having discussed with Geraldine.
Geraldine: He might be blamed for his professional behaviours.
·
Advice G not to make the adjustments, but prepare a formal report to the
WW, stating that AW has lost in its profit margin due to heaps of online
competitions, not management’s faulty, and propose the best strategy to deal
with the company’s difficulty.
If Geraldine agrees, Taylor will not breach the APES 110 of Integrity,
Objectivity, and Professional Behaviour. The AW will not be closed down or sold
off. G would not be blamed for the AW’s unprofitable operation.
If Geraldine does not agree, there will be a conflict between Taylor and
G. The AW’s performance will be revealed by WW, and AW will likely be sold off
or closed down.
·
Follow G’s instruction but inform WW secretly:
Taylor will be seen as acting ethically in his professional manners, as
well as not trying to pass over his manager’s authority. As a result, Taylor
will stabilise his position while he still complies with the code of ethics.
Geraldine: WW will blame Geraldine for not to follow the company’s accounting
policies.
·
Ask for some ethical advices from a professor:
Taylor will gain some relevant knowledge from the professor, and then he
can find some other alternatives to solve the dilemma.
Step 6: Decide
the appropriate action.
The decisions are completely upon to
Taylor, which he personally thinks they are the best course of actions he could
take.
One of the
best solutions he could take is to inform the WW’s management about Geraldine’s
instruction. By doing so, Taylor is still in alignment with the code of ethics,
and he may maintain his job. However, if Taylor could persuade Geraldine not to
make the adjustments, and report the WW about what has happened to the AW for
the last 6 months, Taylor would still comply with the code of ethics for
professional accountants. This could also rescue the AW from being closed
down/sold off, and Geraldine’s position is secured as if the company’s
recovering strategy is passed. On the contrary, if Geraldine still forces
Taylor to make the unethical changes without informing the WW, Taylor should
quit his job and send a resignation letter to ASIC detailing the real reasons
of resignation.
Last but not
least, Taylor can seek helps from an independent business consulting firm or
dial the Institute of Ethics’ hotline. Both of these assist in directing him to
make an appropriate decision, which can maintain his integrity, objectivity,
professional behaviour. Hence, it does not give rise to violation of APES110.
CONCLUSION
The six-step framework has been used to
indentify ethical dilemmas and suggest the best alternatives to solve these
dilemmas. In this specific case, Taylor had to find the way to solve his
ethical dilemma when he was forced by his manager – Geraldine, to make two adjustments which could result in false
and misleading statements. By using the six-step framework, this report has
come up with the best possible solutions. That is to report the manager, or
advice the manager by suggesting the best strategy to save the AW, or seek
further advices from an independent source. Although ethical dilemmas always
exist in any courses of employment, following the code of ethics is a must
regardless of any consequences may arise.